JJ Lauderbaugh & Associates
JJ Lauderbaugh & Associates
1716 Husted Ave.
San Jose, CA 95124
1716 Husted Ave.
San Jose, CA 95124
Customer Service Management Consultant
JJ works with companies and associations that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.
She's an international keynote speaker, trainer, facilitator, author and certified management consultant (CMC), specializing in leadership, customer service, performance improvement, call centers, up/cross selling, outbound calling and change. For free articles, tips, streaming video and email newsletter, go to our web site at http://www.JJLauderbaugh.com.
Keywords: Customer service, leadership, call and support centers, up selling, cross selling from customer service base.
JJ works with companies and associations that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.
She's an international keynote speaker, trainer, facilitator, author and certified management consultant (CMC), specializing in leadership, customer service, performance improvement, call centers, up/cross selling, outbound calling and change. For free articles, tips, streaming video and email newsletter, go to our web site at http://www.JJLauderbaugh.com.
Keywords: Customer service, leadership, call and support centers, up selling, cross selling from customer service base.
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